Selection and data gathering are considered by practitioners all around the world to be the most challenging aspects in working with Key Performance Indicators (KPIs). A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.
This three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.
Professionals interested in measuring performance
Top/middle/lower management professionals
Performance measurement experts
The World of KPIs
KPI selection
08:00-16:00
Data gathering
Full payment is required prior to the event.
The course language will be English.
Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure. The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded. If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.
Payment is by Bank Transfer
Please indicate which currency you wish to pay in: AED US Dollars Euros Pounds Sterling
Full payment details will be sent to you on your invoice
Pre-course
This part of the learning experience is meant to ensure a smooth transition to the face to face training. Participants are required to take the following steps:
Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience;
Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge;
Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience;
Forum introduction – share an introduction message to present yourself to the other course participants;
Expectations – share your expectations regarding the training course;
Pre-requisite reading – go through a series of documents to better understand the core-course content.
During the 3 days of Certified KPI Professional training, the course is designed to facilitate experiential learning and ensure a high level of interactivity. Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analyses of case studies. The learning experience consists in:
The learning experience consists in:
For registration or clarifications:
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